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Complaints Procedure

Our clients are vitally important to us and we have built a reputation for providing high levels of personal service and client care.  If however, you feel that we have come up short in maintaining an excellent standard of service, please let us know.

We welcome any opportunity to monitor our quality of service and have a written Complaints Procedure to ensure that complaints are dealt with promptly and effectively.

A copy of our Written Complaints Procedure can be supplied on request; alternatively it can be downloaded below.

Stripes Solicitors Complaints Procedure

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at EC.Europa.eu/odr. Our email address is Enquiries@Stripes.eu

Latest News

10 Aug
Taylor Review of employment practices

Matthew Taylor, former aide to Tony Blair, in a recent government review of employment practices has suggested all work in the UK’s economy should be “fair and decent”. The report pays particular attention to the gig economy recommending the creation of a new category of worker, known as a ‘dependent contractor’, to provide additional rights […]

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What Clients Say

“Right from the inset Stripes listened to our business requirements, especially for an early stage business, then provided a flexible and commercial approach that enabled NWIX to scale our needs alongside our growth path.

Above all Stripes are always professional, deliver on time and offer a pragmatic approach.”

John Ridd, NWIX Group Ltd View More