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Complaints Procedure

Our clients are vitally important to us and we have built a reputation for providing high levels of personal service and client care.  If however, you feel that we have come up short in maintaining an excellent standard of service, please let us know.

We welcome any opportunity to monitor our quality of service and have a written Complaints Procedure to ensure that complaints are dealt with promptly and effectively.

A copy of our Written Complaints Procedure can be supplied on request; alternatively it can be downloaded below.

Stripes Solicitors Complaints Procedure

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at Our email address is

Latest News

31 Jan
More Insolvencies expected to follow Carillion’s demise

The effect of the collapse of Carillion, the Goliath construction company which won the Government’s HS2 Project, and which also managed infrastructure schemes, military contracts, hospitals and schools leaves shockwaves in the construction industry which are yet to settle. The enormity of its demise is all too clear; Carillion employed approximately 20,000 and it is […]

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What Clients Say

“Right from the inset Stripes listened to our business requirements, especially for an early stage business, then provided a flexible and commercial approach that enabled NWIX to scale our needs alongside our growth path.

Above all Stripes are always professional, deliver on time and offer a pragmatic approach.”

John Ridd, NWIX Group Ltd View More