letter before action

FOR CONSUMERS, A Letter Before Action from us is often enough to convince most debtors to pay outstanding debt


0161 832 5000

A Letter Before Action (LBA) is the starting point in the consumer debt recovery process;

  • It sets out the Monetary Claim in simple terms and informs the debtor that you will take court action with additional costs if the debt is not paid within 30 days
  • It is a court prerequisite to send an LBA to the debtor before issuing proceedings or recovery of your Court costs from the debtor may be forfeited
Simply provide us with the name and address of the debtor and the total amount they owe to you, a copy of your invoice(s) and the contractual documentation.  On receipt of this information we will then send a Letter Before Action to the debtor requiring payment within 30 days.

If after 30 days there has been no response and the debt remains unpaid, the next step is to issue a County Court to include statutory interest (8.00%) and costs.

We will not issue a court claim until you instruct us to do so.

Get in Touch


As with all the steps in the Stripes legal recovery process, you will be in control of what happens next.  You can make those decisions and issue your instructions including any supporting documentation by using one of the following methods;

  • Phone to discuss any queries and or to instruct us on 0161 832 5000
  • Use the ‘Get Started’ form at the bottom of this page
  • Fax: 0161 832 5050
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