complaints proceedure

Our clients are vitally important to us and we have built a reputation for providing high levels of personal service and client care.  

 If  you feel that we have come up short in maintaining an excellent standard of service, please let us know.

We welcome any opportunity to monitor our quality of service and have a written Complaints Procedure to ensure that complaints are dealt with promptly and effectively.

A copy of our Written Complaints Procedure can be supplied on request; alternatively it can be downloaded below.

Stripes Solicitors Complaints Procedure

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at EC.Europa.eu/odr. Our email address is Enquiries@Stripes.eu