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Complaints Procedure

Our clients are vitally important to us and we have built a reputation for providing high levels of personal service and client care.  If however, you feel that we have come up short in maintaining an excellent standard of service, please let us know.

We welcome any opportunity to monitor our quality of service and have a written Complaints Procedure to ensure that complaints are dealt with promptly and effectively.

A copy of our Written Complaints Procedure can be supplied on request; alternatively it can be downloaded below.

Stripes Solicitors Complaints Procedure

If you are a client and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at EC.Europa.eu/odr. Our email address is Enquiries@Stripes.eu

Latest News

7 May
More ‘reward’ for outsource giants in wake of Carillion demise

The bosses of Mitie and Serco will appear in front of Parliament’s Public Administration and Constitutional Affairs Committee this week as the Government gathers evidence in an attempt to avoid another high profile collapse of a business providing core services to institutions such as schools and hospitals. Rupert Soames, the chief executive of Serco and […]

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What Clients Say

Stripes are technically astute and are often several steps ahead of the opposition and able to advise us as to what the opposition will do next.

Andrew Stripe rolls up his sleeves and gets involved with all cases we place with Stripes whether litigated or undisputed even though many cases may be conducted by other fee earners in his team.

David LLoyd, Robinhood Consulting View More